Refund Policy
Clear, strict, and transparent payment rules.
1. Introduction
At LinkSmartHub, we believe in being fully upfront with our customers. This Refund Policy is designed to ensure complete transparency regarding how we handle payments, cancellations, and refund requests.
2. No Refund Policy
We maintain a strict No Refund Policy. All payments made to LinkSmartHub are completely non-refundable once our work has started. This non-refundable policy applies to:
- One-time setup fees
- Monthly subscriptions after billing
Reason: We create custom digital services. Building and setting up a website consumes valuable time, labor, and digital resources immediately after an order is placed. Because this work cannot be "returned," we cannot offer refunds.
3. Before Work Starts
We understand that mistakes happen. If you request a cancellation before our team has started any setup or design work on your website, a refund may be considered. These situations are reviewed strictly on a case-by-case basis and are not guaranteed.
4. Monthly Subscription
Your monthly subscription covers ongoing hosting, support, and maintenance. Monthly payments are non-refundable once billed. If you decide you no longer need the service, you can cancel, and your website will continue to run normally until the end of your current paid billing cycle.
5. Cancellation Policy
You have full control over your service. You can cancel your subscription at any time. When you cancel:
- You will not face any future monthly charges.
- Your service and website will remain active until your current billing period ends.
- No partial refunds are provided for unused days in that billing cycle.
6. Exceptions
We only consider issuing a refund in extremely rare cases, such as:
- A duplicate payment error made by our payment system.
- A major technical failure strictly from our side that completely prevents us from delivering the promised service.
7. Chargebacks & Disputes
If you have an issue with a payment, you must contact us first before raising a dispute with your bank or credit card company. We are always willing to work with you to resolve valid issues quickly. However, raising a fraudulent or unauthorized chargeback will lead to the immediate suspension and termination of your website and services.
8. Contact Information
If you have any questions about this Refund Policy, please reach out to us directly:
- Email: hr@linksmarthub.com
- Phone: +91 63748 44892
9. Policy Updates
LinkSmartHub reserves the right to update or change this Refund Policy at any time. Any updates will be posted on this exact page. By continuing to use our service, you acknowledge the current policy.
10. Acceptance
By purchasing any website package, setup service, or subscription from LinkSmartHub, you automatically agree that you have read, understood, and accepted this strict Refund Policy.